Customer Feedback

Please, don’t take our word for it.

Below is a sampling of notes and responses that customers have left for us over the years.

“It isn’t often someone actually recommends a lower priced piece of equipment…”

Doug,

I want to thank you for taking the time to answer all my phone calls before and after purchasing our Eradicator Filter/Softener system and Sediment Filter. It isn’t often someone actually recommends a lower priced piece of equipment (standard timer instead of electronic due to all the lightning strikes we have in Florida). The installation was very easy, following your step by step instructions. My wife noticed a big difference in our water within a couple days. Our well water was extremely hard with iron and “rotten egg” sulphur smell (typical Florida well water).

Prior to making this purchase we had a person from RainSoft come to our house, test our water, and try to sell us a water treatment system. Their first quote was for a “complete” system for the price of nearly $10,000. They then told us we could get by with just an iron filter and a softener — for $4500. Their $4500 [system] was probably very close to the Eradicator we purchased from you for [only] $729. Including the Sediment Filter and assorted fittings we purchased locally, we have less than $850 invested.

We are very pleased with our system and would highly recommend you to anyone needing a water treatment system or individual components.

Jack Conrad
Arcadia, Florida

“I am so happy that I purchased from your company…”

It has been about a year since I installed my water treatment system. I had a question, so I dialed your toll free number. As always, with Aplus Water, I spoke to a real live person. The gentleman that answered the phone was so helpful and so concerned about what I was asking! He was not in a hurry. He actually waited for me to get a flashlight, go in the garage, and then he talked to me while I was by the system. The question was answered, and my problem was solved.

I am so happy that I purchased from your company. I feel that I have the best water treatment system around. THANKS ONCE AGAIN!

Anthony Utzie
The Villages, Florida

“I think everyone at Aplus Water deserves a pat on the back…”

Doug,

I don’t normally write to companies that I’ve done business with, but I think everyone at Aplus Water deserves a pat on the back.

I recently purchased a Fleck 5600 (48,000 grain) system from you, and I couldn’t be happier! We installed everything within a few hours, and it works GREAT! I’ve called you a few times, and I appreciate you taking the time to answer my questions.

My sister lives close to me, and they also have very hard water. They had Rainsoft quote them $5,500. When I told her that I was doing mine myself for only $544, she and my brother-in-law were speechless! He came over to help me install it, and now that he saw how easy it was, it looks like I’ll be helping him install his own system (from Aplus Water) once I return from my business trip. I sent him to your website, and I know you’ll take good care of him!

Also, when I placed my order on a Monday, I didn’t expect it to ship to Texas and be on my doorstep by Thursday, but it was!

Thanks so much again, and I will continue to spread the word about your great service!

Mark Wendt
Texas

“Wow!”

Wow!

Good website!
Easy ordering!
Quick delivery!
Instructions — easy to follow!
Programming — no problem!
The thing works great!
Happy spouse!

Thank you,
Harold Gluckman

“Thanks to Aplus Water, I was able to install a premium system for less than…”

Dear Doug,

I wanted to thank you for all your help and suggestions related to the purchase and installation of my new water softener.

Thanks to Aplus Water, I was able to install a premium system for less than the cost of a lesser quality system from a big box home improvement store. Until I found your website, I thought that the higher quality water softeners were out of my price range.

I’ve attached a photo of the finished installation in my garage — complete with independent bypass, isolation valves, water pressure gauge, as well as a pre-filter and soft water line to an outside hose connection for washing our cars.

A very satisfied customer!

Dave Williams

Paso Robles, CA

“Just wanted to say how happy I am with my purchase through Apluswater.”

Doug,

Just wanted to say how happy I am with my purchase through Apluswater. I recently installed a fleck 5600 PH neutralizer along with a fleck 9100 sxt twin softener system. After a few technical questions were answered over the phone, my new system was up and running with ease. Couldn’t be happier with the entire experience, from ordering to delivery and install. I saved an incredible amount of $ and install was a breeze, as long as a common knowledge of plumbing is at hand. If your considering upgrading or replacing a current household water filtration system, don’t hesitate to use Apluswater. Thanks so much for everything, look forward to using Apluswater for my future needs.

John Porter
Remarkable Renovations
(410) 935-1986
info@remarkable-renovations.com

“For the first time in ten years I have clear water.”

Doug, the Flek SXT tannin filter and the terminator iron filter i purchased from you is great .for the first time in ten years i have clear water , i can have white clothes again.its the best system on the market . the price was low and the quality is great . delivery was quick and your help was great . i would recommend your company to any of my friends that need a good water system .
thanks so much

Bill Pash
Lakeshore Dr.
Gregory, Michigan

“I spoke to a real live person.”

It has been about a year since I installed my water treatment system. I had a question, dialed the toll free number and AS ALWAYS with APLUSWATER , I spoke to a real live person. The gentleman that answered the phone was so helpful and so concerned about what I was aksing. He was not in a hurry and actually waited for me to get a flashlight, go in the garage and talk to him while I was by the system.The question was answered and my problem was solved. I wrote when I installed the system and sent you a picture. You posted it on you feedback. You may post this one also. I am so happy that I purchased from your company. I feel I have the best water treatment system around. THANKS ONCE AGAIN.

Anthony Utzie
3357 Archer Avenue
The Villages FL 32162
(352)406-0754

“It’s nice to know that with a little research on my part, I was able to find the best deal on the absolute best water system.”

Doug

I just wanted to let you know that I really appreciate all the help you’ve given me in this endeavor to soften the water in my home. It’s nice to know that with a little research on my part, I was able to find the best deal on the absolute best water system. With an honest price and an ethical way of business…. Well, sir you have a life long client and a good word being said about your company every time the topic comes up.

Thanks ever so much!!!

Justin Mitchell

“If you have a problem, you can count on him to help you work it out and stick with you until it is resolved.”

Doug has a very pleasant disposition, the patience of a saint and knows the inner workings inside out. If you have a problem, you can count on him to help you work it out and stick with you until it is resolved. And, the unit, when installed properly, works flawlessly.

James Tewalt

“The system performs wonderfully and I wanted to drop a line to say thank you.”

Dear Doug,

I recently purchased your water softener system 5600SE for our home here in Olathe, KS. I had the system installed by the local RainSoft dealer.

Needless to say the RainSoft installers were quite impressed. During the install, they kept asking me about what “extras” I had to pay for (especially the Fleck head which they had recently converted to). They were especially envious of the see-through R.O. filter cover.

The system performs wonderfully and I wanted to drop a line to say thank you. Please share this letter with any potential customers. Hopefully, like me, these future customers will do their own research and realize that you offer the best value (quality, price, and shipping) on Internet!

Kind regards,

Cameron Blain

Olathe, KS